
Your email platform is a channel. Your competitive edge is what happens there. If you’re considering the switch from Mailchimp to Klaviyo, this post is for you

Most email platforms promise personalization, but here’s the uncomfortable truth: 95% of your traffic never sees it. Learn, what you should add to Klaviyo

Klaviyo’s personalization has 6 main limitations that prevent it from delivering truly dynamic, individual-level recommendations. Brands should keep it in mind.

Martech loves to sell a comforting lie: if you’ve unified data, recognized customers, and activated every channel, you’ve “won” omnichannel. You haven’t!

53% of U.S. adults had opted out of data collection, targeting, or tracking on AI platforms. 31% said they had provided a fake name or birthday.

Retailers put too significant effort into homepage assets. For many shoppers, the search bar is the real starting point of the journey in the e-store.

Want to personalize more? Then hire more people and plan for longer nights at the office. But should better personalization really require that?

Onsite search is no longer just a navigation feature. It is the moment when browsing becomes intent. Onsite search is now a retention strategy

For Generation Z, online shopping is no longer a process made up of separate stages: searching, comparing, choosing, and purchasing

Latest research shows that consumers are not waiting for retailers to give them a futuristic shopping robot or the loudest AI feature entertaining consumers.

Latest research shows that consumers are not waiting for retailers to give them a futuristic shopping robot. Still thinking how to launch an AI assistant?