
Most email platforms promise personalization, but here’s the uncomfortable truth: 95% of your traffic never sees it. Learn, what you should add to Klaviyo

Klaviyo’s personalization has 6 main limitations that prevent it from delivering truly dynamic, individual-level recommendations. Brands should keep it in mind.

Martech loves to sell a comforting lie: if you’ve unified data, recognized customers, and activated every channel, you’ve “won” omnichannel. You haven’t!

53% of U.S. adults had opted out of data collection, targeting, or tracking on AI platforms. 31% said they had provided a fake name or birthday.

Retailers put too significant effort into homepage assets. For many shoppers, the search bar is the real starting point of the journey in the e-store.

Want to personalize more? Then hire more people and plan for longer nights at the office. But should better personalization really require that?

Onsite search is no longer just a navigation feature. It is the moment when browsing becomes intent. Onsite search is now a retention strategy

For Generation Z, online shopping is no longer a process made up of separate stages: searching, comparing, choosing, and purchasing

Latest research shows that consumers are not waiting for retailers to give them a futuristic shopping robot or the loudest AI feature entertaining consumers.

Latest research shows that consumers are not waiting for retailers to give them a futuristic shopping robot. Still thinking how to launch an AI assistant?

How many customers can a brand actually personalize for? The future of personalization is about delivering relevance at scale with recommendation engines